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Tieto’s Infrastructure services offering consists of comprehensive, cost efficient and packaged services that help you align your IT infrastructure with your overall business strategy. Whether you need help with managing your messaging and computing platforms, securing your network or managing your application operations, Tieto will deliver you a flexible solution that gives you a new level of agility and control.
Business Challenge
Solid infrastructure is the foundation on which a successful IT function is built. Not only should the right infrastructure be in place, but also the skills and competencies to manage it efficiently.
The IT evolution is creating new opportunities for businesses, but it can also be a big challenge for IT managers, who have to keep up with the increasing requirements from business managers and end users. Not only do you need to keep the mounting IT costs under control, but finding and keeping the right skills within the company is also becoming harder. Outsourcing can provide you a solution that ensures that your IT department is equipped with rights skills and competencies as well as technologies to meet the challenge.
Tieto Solution
By choosing Tieto as your outsourcing partner, we can help you to align your processes, people and technology. This allows your business to become more agile when faced with the changing environment, and to proactively turn the change into a competitive advantage. Leave your day-to-day operations management activities to us and simply focus on your core business and functions.
Together we will define mutually agreable service levels, cost and quality targets that meet your business requirements. Throughout the service life cycle, we will continually measure and improve the service delivery against these targets and report the fulfillment through our customer portal to ensure that we always meet your demands and requirements.
Tieto Infrastructure services can help you in the following areas:
- Service Centre & Technical Support
- Digital Workplace Management
- Unified Communications & Collaboration
- Application Operations
- Connectivity & Information Security Services
- Server Operations
- Capacity Services
- Consolidation & Optimisation
Benefits
With Tieto Infrastructure services you can:
- Reduce ICT operation costs and free up invested capital
- Increase operations agility and adaptability
- Avoid technology risks and redundant competencies
- Have the right skills and expertise to run your IT operations
- Share risks in transformation, consolidation and new innovation deployment
- Manage complexity by buying services instead of investing in technologies and competencies