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Tieto IT Outsourcing & Managed Services offers you the opportunity to outsource your day-to-day ICT operations management activities, allowing your management to focus more time and resources on your core business and to pursue excellence in your markets.
Our offering consists of solutions for
- Providing cost efficient and product-based infrastructure services
- Operating your business critical applications or your entire application portfolio
- Operating your business processes and services that are critical but not core to your business
With the Tieto ICT operations management approach, we can help you to regain the focus on your core business while taking care of your day-to-day ICT operations. We provide the people, processes and technology and offer you an Operation Management solution that supports your overall business strategy. This allows your business to become more agile, allowing you not only to react to change, but to anticipate it and use the change as a competitive edge.
The services we offer are based on a close partnership with our customers. You not only get a partner with deep expertise in your specific industry, but a partner who is also willing to share risk with you, and build a business proposal based on that. Our outsourcing contracts are flexible and evolve with your operation in order to always meet your demands and requirements, and ensure the value to your business.
Tieto IT Outsourcing & Managed Services can offer you a flexible approach that gives you a new level of agility and control to meet your changing needs.
Application Service Management
Tieto’s Application Service Management (ASM) is a cross-industry offering that simplifies the management and operations of companies’ business-critical systems. It keeps the company in control throughout the system’s lifecycle and ensures flexibility, business-oriented governance and system evolution, reliability and cost reductions.
Infrastructure services
Tieto’s Infrastructure services offering consists of comprehensive, cost efficient and packaged services that help you align your IT infrastructure with your overall business strategy. Whether you need help with managing your messaging and computing platforms, securing your network or managing your application operations, Tieto will deliver you a flexible solution that gives you a new level of agility and control.
Service Governance
Tieto has developed as part of the ICT Operations Management concept a robust, pragmatic and transparent service governance model, which focuses on managing the service value in long term sourcing partnership. The Service Governance model is collection of best practices and experiences over 200 outsourcing cases and joint ventures with our strategic customers.